Mango Bites

Privacy Policy

We at Mango Tech LLC ('Mango Bites,' 'we,' 'us,' or 'our') are pleased that you're interested in our services provided through the Mango Bites website (www.mango-bites.com) and our mobile applications for iOS and Android (collectively referred to as the 'Platform'). We take data protection seriously and want to be transparent about how we collect and use your information.

You can use many features of the Mango Bites Platform without providing personal data. However, to access certain services or features, we may need to collect and process your personal information. We will always obtain your consent when required by applicable data protection laws, such as the GDPR.

Our Commitment to Data Protection

At Mango Tech LLC, we prioritize the protection of your personal data. We are committed to being transparent about how and why we use your information. We understand that data is essential for providing you with personalized features, content, and relevant offers within the Mango Bites App. Rest assured, we handle your data responsibly and in strict compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

Continuous Improvement

We are constantly striving to improve Mango Bites and tailor it to your needs. To achieve this, we analyze how our services are used. This Privacy Policy explains in detail how we collect, use, and protect your data.

Data Controller

The entity responsible for processing your personal data and ensuring compliance with the GDPR is Mango Tech LLC (hereinafter referred to as 'Mango Bites' or the 'Provider'). For further contact details and mandatory information about Mango Tech LLC, please refer to the imprint on our website at www.mango-bites.com or within the Mango Bites App.

Data Protection Officer

If you have any questions or concerns about data protection or wish to exercise your data protection rights, please contact our Data Protection Officer at [email protected].

Scope of this Policy

This Privacy Policy applies to all online offers and services provided under the brand name 'Mango Bites,' including the Mango Bites smartphone app for iOS and Android and the website at www.mango-bites.com and any related domains.

What information is collected when I use the Mango Bites App?

Directly Provided Information: When you register for an account, purchase a Premium Service subscription, or contact our support team, we may ask you to provide personal information such as your name, email address, and password. For paid services, we may also collect additional contact details (e.g., postal address, phone number) and payment information. You can also voluntarily provide other personal information, which may be stored in your user profile.

Sensitive Information: We do not collect any sensitive personal data, such as information about your health status, ethnicity, religious beliefs, or sexual orientation. Our services are not specifically designed for children.

Data Enrichment: We may sometimes enhance your data with our own observations about your interests within the App. For example, if you start a meal plan, we might infer an interest in continuing it and send you reminders within the App.

Third-Party Data: In some cases, we may receive personal data from third parties when you use certain features or services, such as logging in with your Facebook or Google account.

Pseudonymous Data: We also process data that doesn't directly identify you as an individual. This includes information like which screens you interact with in the App or your general usage patterns. We use this data to improve the App and personalize your experience.

More Details: For a comprehensive understanding of our data processing practices, please refer to the 'Specific Data Processing Activities' section below.

Why is your data processed?

We process your personal data primarily for the following purposes or based on the following legitimate interests:

Personalization: To track your progress, suggest relevant content tailored to your needs, and provide you with personalized notifications and offers.

Optimization: To understand what features resonate with users and identify areas for improvement within the Mango Bites App.

Operational Security: To detect and prevent security threats, identify system errors, and ensure you receive only the communications you've opted into.

Financial Transactions: To process your Premium Service subscription payments and provide personalized discounts or offers.

Customer Relations and Marketing: To keep you informed about new features, offers, and updates related to Mango Bites.

Fraud Prevention and Verification: To prevent fraud, verify delivery addresses (if applicable), and conduct credit checks, which may influence the payment options we offer.

Legal Compliance: To fulfill legal obligations, including commercial and tax requirements, and respond to requests from authorities or defend legal claims.

Lawful Basis for Processing

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR). The legal basis for processing depends on the specific context and may include:

Your consent.

The necessity to fulfill a contract with you.

Compliance with legal or regulatory obligations.

Legitimate interests pursued by Mango Tech LLC (as further explained below).

If we rely on your consent or legitimate interests for processing, we will only do so until you object or withdraw your consent. Further details about our data processing activities are provided in the following sections.

Is my data shared with third parties or transferred to other countries?

No Commercial Data Sharing

Mango Bites does not sell, rent, or trade your personal data to third parties for commercial purposes.

Service Providers

We work with trusted service providers to assist us in delivering and improving our services. Some of these providers may need access to your personal data to perform their functions, such as technology providers for hosting, monitoring, and analytics, or payment processors for handling transactions.

We carefully select our service providers and ensure they adhere to strict data protection standards. We have written agreements with them that outline their responsibilities and require them to implement appropriate technical and organizational measures to protect your data.

International Data Transfers

Some of our IT service providers may be located outside the European Union (EU) or the European Economic Area (EEA). When transferring your data to these providers, we ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR requirements. This typically involves using standard contractual clauses approved by the European Commission.

Third-Party Services

In some cases, we may share your data with third parties who process it under their own responsibility and in compliance with data protection regulations. This may occur when you use features like social media logins (e.g., signing in with your Facebook or Google account).

For a detailed breakdown of how we share data with specific third parties, please refer to the 'Specific Data Processing Activities' section below.

Your Data Protection Rights

You have the following rights regarding your personal data

Right to Access You have the right to request information about the personal data we hold about you.

Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data under certain circumstances.

Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

Right to Object: You have the right to object to the processing of your personal data under certain circumstances, particularly if we process it based on legitimate interests.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.

If you have any questions about your data protection rights or wish to exercise them, please contact our Data Protection Officer at [email protected].

Specific Data Processing Activities

To provide a clearer overview, this Privacy Policy is organized based on how your data is used:

To provide the core functionalities of the Mango Bites App.

To optimize our services.

To improve our marketing activities.

Data Processing for Providing Mango Bites Services

The following sections provide details about specific areas, services, and functionalities where we process your data to deliver the Mango Bites App services.

As an alternative to registering with your email address, you can create an account using a social media login option (e.g., Facebook Login). When you use this method:

Data Sharing: The social media platform (e.g., Facebook) will share certain data with Mango Bites. This typically includes your email address, public profile information (such as your name and profile picture), and any other information you've made public or explicitly allowed the app to access.

Data Storage: Mango Bites will store a token indicating that you registered via social media login. This token remains in your account until you delete your Mango Bites registration. If you disconnect the social media account from your Mango Bites profile, the token will become invalid. We do not store your social media login credentials.

Third-Party Processing: The social media platform may process data about your use of Mango Bites. This is beyond our control. Please refer to the social media platform's privacy policy for more information about their data practices.

User Profile Creation: We use the data received from the social media platform to create your Mango Bites user profile, enabling you to access the basic functionalities of our services across different platforms (iOS, Web, Android).

In addition to the purposes mentioned earlier, we may use your personal data for other purposes, such as:

Sending you newsletters or push notifications.

Processing your orders and fulfilling support requests.

You'll find more details about these specific data processing activities in the sections below.

Revocation/Opt-out

You have the right to delete your profile and all associated personal data at any time. To do so, please contact us at [email protected].

Account Deletion

We may also delete your account if you haven't actively used any Mango Bites services for a period of three years.

Data Retention

Even if you request deletion or your account is inactive, we may retain certain data if necessary for legal or legitimate business purposes, such as complying with tax or accounting regulations. In such cases, we will limit the processing of your data to the minimum extent necessary.

When you contact Mango Bites through our contact form or via email, we use a third-party email service provider to process your contact information and the content of your inquiry. This may include your name, email address, and any details you provide in your message.

We use this information to respond to your inquiries, provide support, and address any issues you may have with the Mango Bites App. Your data and communication history may be stored for future reference and to improve our customer service.

We process your personal data provided through contact forms or emails based on our legitimate interest in responding to your inquiries and providing support.

Data Processing by Email Service Provider

We have a data processing agreement in place with our email service provider, ensuring that they handle your personal data in accordance with our instructions and applicable data protection regulations. While your data may be processed outside the EU or EEA, we implement appropriate safeguards, such as standard contractual clauses, to protect your data during such transfers.

We may retain your requests to delete your profile or unsubscribe from newsletters for a limited period to ensure proper processing and compliance with legal obligations. Your personal data associated with these requests will be deleted from our systems after a reasonable period, typically no longer than one year and one month.

We take appropriate measures to protect your data against unauthorized access and do not share it with third parties for purposes other than providing customer support.

We may retain data associated with your email inquiries for up to 5 years, unless you request deletion sooner. However, we may need to keep certain data for longer periods to comply with legal obligations, such as tax or accounting regulations. In such cases, we will restrict the processing of your data to the minimum extent necessary.

Apple HealthKit Integration

Mango Bites integrates with Apple's HealthKit framework, which provides a central repository for health and fitness data on your iPhone and Apple Watch. With your explicit consent, Mango Bites can communicate with the HealthKit store to access and share this data.

You need to actively enable this connection through your device's settings. You can also disable the HealthKit connection at any time, preventing further data sharing with Mango Bites.

We may process the following data obtained through the HealthKit framework and the Apple CoreMotion processor, solely for the purposes described in this Privacy Policy and with your explicit consent: steps, calories, distance, duration, and heart rate.

Apple may add new data attributes to the HealthKit framework in the future. If Mango Bites decides to utilize these new attributes, we will seek your additional consent before accessing or processing them.

Google Fit SDK Integration

Mango Bites integrates with Google's Fit SDK, an open platform that lets you manage your fitness data. With your explicit consent, Mango Bites can access and process the following data from the Google Fit SDK for the purposes outlined in this Privacy Policy: steps, calories, distance, duration, and heart rate.

Google may add new data attributes to the Fit SDK in the future. If Mango Bites decides to use these new attributes, we will obtain your additional consent before accessing or processing them.

Mango Bites and its service providers may analyze your activity data for research purposes to improve our services and promote healthy habits. With your explicit consent, we may also share data obtained through the Google Fit SDK with third parties for medical research. We will not use this data for advertising or similar services.

You can revoke Mango Bites' access to your Google Fit data at any time by changing the settings on your mobile device. We recommend protecting your smartphone with a strong passcode or biometric authentication to safeguard your sensitive health and fitness data.

Use of Cookies on the Mango Bites

We use cookies (small text files stored on your device) to improve your experience on the Mango Bites website. Cookies help us enhance user-friendliness, personalize your experience, and remember your preferences.

We also use a cookie to track your acceptance of our cookie banner, as required by EU regulations. This cookie helps us avoid showing you the banner repeatedly and is automatically deleted after three months.

In addition to our own cookies, we may also use cookies from third-party services, such as Google Analytics, to analyze website traffic and usage patterns.

When you visit our website, we automatically collect certain information about your browser and device, such as your browser type, operating system, referring URL, IP address, and the time of your request. We use this data for statistical analysis to improve our website.

We do not link this automatically collected data with any personal information you provide during registration or other interactions with the Mango Bites App.

You can control and manage cookies through your browser settings. Most browsers allow you to:

Disable Cookies: Prevent new cookies from being set.

Delete Cookies: Remove existing cookies from your device.

For instructions on how to manage cookies in your specific browser, please refer to your browser's help documentation for Internet Explorer, Mozilla Firefox, Safari, Chrome and others

The Mango Bites also uses analytics cookies from third-party services, such as Google Analytics, to analyze website traffic and user behavior. These cookies help us understand how visitors interact with our website, allowing us to improve its content and functionality.

You can object to the use of analytics cookies and the collection of your anonymized data by these third-party services at any time. Please refer to the specific instructions provided by each service provider to manage your preferences.

To analyze how users interact with our website and web app, Mango Bites uses Google Analytics, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.

Google Analytics sets a cookie on your device to collect information about your usage of the Mango Bites website and web app. This information, which may include your IP address, is transmitted to and stored by Google on servers in the United States.

Mango Bites and Google have entered into a joint processing agreement to govern the use of Google Analytics. You can view the agreement here: https://support.google.com/analytics/answer/9012600

The Mango Bites uses Google Analytics with IP anonymization enabled. This means that your IP address is shortened before being transmitted to Google, helping to protect your privacy.

Google uses the collected data to analyze website usage, generate reports on website activity, and provide other services related to internet usage.

You can prevent Google Analytics from collecting and storing your data at any time. To do this, you can install the Google Analytics Opt-out Browser Add-on, which is available for various browser versions. You can download it here: http://tools.google.com/dlpage/gaoptout

We may retain data associated with your Google Analytics usage for as long as necessary to fulfill the purposes outlined in this Privacy Policy. However, we may need to keep certain data for longer periods to comply with legal obligations. In such cases, we will limit the processing of your data to the minimum extent necessary.

Mango Bites uses Google Analytics for Firebase, a service operated by Google Ireland Limited, to understand how users interact with our mobile app.

We use Google Analytics for Firebase to conduct A/B tests, where we compare the performance of different versions of the App. This helps us optimize the App's design, features, and user experience.

Google Analytics for Firebase processes user data, including:

IP address

Demographic characteristics

Technical data about your device and software

Usage data, such as the number of app accesses and actions taken within the app (e.g., program purchases)

Google Analytics for Firebase may also use this data for statistical extrapolations to compare user behavior and predict potential interests.

We use this data to improve the Mango Bites App, personalize your experience, and offer relevant promotions or discounts that may be of interest to you.

We process this data based on our legitimate interest in providing the best possible user experience and optimizing the App's functionality.

Mango Bites uses Google Analytics for Firebase to enhance user-friendliness, understand user behavior, and provide targeted advertising and offers within the App.

To enable this service, we've integrated the Google Analytics for Firebase Software Development Kit (SDK) into the Mango Bites App. This SDK allows Google to access certain data, including your IP address, demographic information, technical device details, and usage patterns within the App.

The data collected by the SDK is transferred to and stored on Google servers, which may be located outside of the European Economic Area (EEA). Google has committed to not associating your IP address with other Google data. However, they may process your personal data in any of their facilities or those of their subprocessors.

When data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.

You can contact us at [email protected] with any requests related to your personal data. We will forward your inquiries to Google, who is obligated to comply with applicable data protection regulations, including requests for access, correction, restriction, and deletion of your data, subject to legal retention periods.

We may retain data associated with your use of the Mango Bites App for as long as necessary to fulfill the purposes outlined in this Privacy Policy. However, we may need to keep certain data for longer periods to comply with legal obligations. In such cases, we will limit the processing of your data to the minimum extent necessary.

Marketing Campaigns with Custom Audiences (via Facebook Pixel or Custom App Events)

Mango Bites uses Facebook's social network services to measure and optimize our marketing campaigns. We utilize 'remarketing tags' within the Mango Bites App and website to track user interactions.

The 'Facebook Pixel' is activated when you visit our website and app, informing Facebook that you've visited a specific page.

'Custom App Events' are triggered within the website and the app, sending information to Facebook about the pages or actions you take within the app.

This allows us to:

Target Advertising: Show you more relevant ads on Facebook and its other platforms (e.g., Instagram) based on your usage patterns.

Measure Campaign Effectiveness: Evaluate whether our marketing campaigns are achieving their desired outcomes (e.g., app installs).

When you use the Mango Bites App or website, a direct connection to Facebook's servers is established. Facebook receives information about your usage based on your IP address and tracks specific actions you take within the App or website. This data may be linked to your Facebook account if you're logged in.

We do not have direct access to the specific content of the data transmitted to Facebook or how Facebook uses it. However, we rely on this information to improve the effectiveness of our advertising efforts and optimize our marketing budget.

Facebook may transfer the collected data to its parent company, Facebook, Inc., in the United States. We ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data during such transfers.

We process this data based on our legitimate interest in conducting effective marketing and advertising campaigns.

If you prefer not to see ads based on your interests and usage behavior, you can adjust your ad preferences within the settings of the respective third-party platform (e.g., Facebook).

Marketing Optimization and App Usage Evaluation (via Adjust)

Mango Bites uses the Adjust service to evaluate the effectiveness of our advertising campaigns and understand how users interact with the Mango Bites App.

When you interact with our ads, Adjust collects and processes usage data, including your IP address, MAC address, device identification number, and HTTP header information. This data helps us analyze how users respond to our advertising campaigns and track their journey from ad interaction to app download and usage.

We use Adjust to optimize our advertising budget and improve the effectiveness of our marketing efforts. This allows us to better understand user behavior and deliver more relevant advertising.

We process this data based on our legitimate interest in conducting effective marketing and advertising campaigns.

If you wish to object to the processing of your data by Adjust, you can send a request to [email protected]. We will forward your request to Adjust, and they will comply with your instructions.

We may retain data associated with your Adjust usage for as long as necessary to fulfill the purposes outlined in this Privacy Policy. However, we may need to keep certain data for longer periods to comply with legal obligations.

Data Protection Provisions for Stripe Payments

Mango Bites uses Stripe, an online payment service provider, to process payments for our Premium Services. Stripe offers secure payment processing, including virtual payments and credit card transactions, even if you don't have a Stripe account. Stripe also provides buyer protection services.

When you choose 'Stripe' as your payment method during checkout, we automatically send your personal data to Stripe. This data typically includes your name, address, email address, IP address, phone number, and other information necessary for payment processing.

We share your data with Stripe to process your payment and prevent fraud. Stripe may also share your data with credit agencies for identity and creditworthiness checks.

Stripe may transfer your personal data to its affiliates, service providers, or subcontractors as needed to fulfill its contractual obligations or process your payment.

You can review Stripe's privacy policy for more details about how they handle your data: https://stripe.com/en-in/privacy

You have the right to revoke your consent for Stripe to process your personal data at any time. However, this revocation will not affect any data that Stripe needs to process to complete your payment or fulfill its contractual obligations.

Apple Pay as a Payment Method

If you choose Apple Pay as your payment method, the payment is processed securely through your Apple device (iPhone, Apple Watch, or Mac) using a payment card linked to your Apple Pay account. Apple Pay utilizes built-in security features on your device, such as Face ID or Touch ID, to protect your transactions.

When you make a payment with Apple Pay, your payment information and order details are encrypted and sent to Apple. Apple then re-encrypts this data before forwarding it to your card's payment processor. This ensures that only Mango Bites can access the payment data.

Apple may retain anonymized transaction information, such as the approximate purchase amount and date, to improve Apple Pay and other Apple products and services. This data is processed in a way that prevents personal identification.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase on your Mac, the devices communicate securely through Apple's servers. Apple does not process or store this information in a way that can identify you personally. You can disable this feature in your iPhone settings.

For further details about Apple Pay's privacy practices, please visit: https://support.apple.com/de-de/HT203027

Google Pay as a Payment Method

If you choose Google Pay as your payment method, the payment is processed securely through the Google Pay app on your Android device (with at least Android 4.4 and NFC capability) using a payment card or other payment method linked to your Google Pay account.

When you make a payment, we send your order information to Google. Google then generates a unique transaction number and sends it back to us to confirm the payment. This transaction number doesn't contain your actual payment details.

Google may collect and store certain transaction details, like the date, time, amount, merchant information, and payment method. They may also combine this data with information from other Google services you use. According to Google, this is done for accounting, transaction verification, and service improvement purposes.

You can find Google Pay's terms of service and privacy policy at the following links:

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. The latest version will always be available on our website.

Your continued use of the App after such changes indicates your acceptance of the updated Privacy Policy.

Contact for Data Protection Matters

If you have any questions or concerns about how we collect, process, or use your personal data, or if you wish to exercise your data protection rights (such as access, correction, deletion, or restriction of processing), please contact us at: [email protected]

We may update this Privacy Policy as needed. Please refer to the latest version on our website for the most current information about our data practices.

This Privacy Policy applies to all online offers and services provided under the brand name 'Mango Bites.' This includes the Mango Bites smartphone app for iOS and Android, the website for the Mango Bites app under the domain www.mango-bites.com, and other domains that link to it. These offers and services are collectively referred to as the 'Services' in this policy.